Laptop and Desktop Technician

1. Laptop Repairs and Upgrades

• Keyboard Replacement: Diagnose and replace malfunctioning or damaged keyboards.
• Screen Replacement: Handle cracked, faulty, or unresponsive screen replacements.
• Battery Replacement: Diagnose battery issues and replace faulty batteries.
• Hard Drive & SSD Replacement: Perform upgrades or replacements, including data migration and cloning.
• RAM Upgrades: Enhance system performance through memory upgrades.
• DC Jack / Charging Port Replacement: Repair or replace damaged charging ports to resolve power issues.
• Fan & Cooling System Repairs: Fix overheating issues by cleaning fans, replacing components, or reapplying thermal paste.
• Speaker, Camera, and Other Peripherals: Troubleshoot and repair issues with peripherals like speakers, webcams, and microphones.
• Hinge Replacement: Fix broken or loose hinges to restore proper laptop functionality.
• Motherboard Service: Diagnose and repair motherboard issues, including component-level repairs such as soldering, circuit fixes, and BIOS updates.

2. Desktop Repairs and Custom PC Builds

• Diagnose and repair desktop hardware issues, including faulty motherboards, power supplies, and GPUs.
• Build custom PCs based on client specifications, focusing on gaming, productivity, or high-performance requirements.
• Upgrade components such as RAM, graphics cards, and storage drives for improved system performance.

3. Software Troubleshooting and Optimization

• Resolve operating system errors, software conflicts, and performance issues across Windows, macOS, and Linux systems.
• Conduct virus and malware removal, software updates, and system clean-ups to enhance performance.

4. Data Backup and Recovery

• Provide data backup services before starting repairs or upgrades, ensuring data safety.
• Recover lost or corrupted data from damaged hard drives and SSDs using specialized recovery tools.

5. Network and Connectivity Troubleshooting

• Address issues related to Wi-Fi, Ethernet, and network adapters for both laptops and desktops.
• Configure and troubleshoot network settings for seamless internet connectivity.

6. Customer Service and Communication

• Offer clear explanations to customers about diagnostics, repair options, costs, and expected timelines.
• Provide professional advice on hardware upgrades, maintenance, and system optimization.

7. Preventive Maintenance

• Conduct regular cleaning, dust removal, and checks of cooling systems to prevent overheating.
• Perform BIOS and firmware updates to ensure optimal device performance and stability.

8. Documentation and Reporting

• Maintain detailed records of all diagnostics, repairs, parts used, and customer feedback.
• Prepare reports and receipts for each job to ensure transparency and clear communication.