Jormis IT Solutions
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Let's start talking with our staff to help you.

Tell us what you need help with, and we’ll guide you to the right next step — whether it is a call, a store visit, remote support, or service arrangement.

Three quick ways to reach us

Pick whichever is easiest for you

Walk in if you'd rather

Visit Our Store in Vennala, Kochi

If you'd prefer to drop the machine off in person, we are right above SBI Bank on Vennala High School Road. Otherwise, tell us where you are and we'll come over or arrange a pickup.

Address
First Floor, BPM Building, Near SBI Bank

Vennala High School Road, Vennala,
Kochi, Ernakulam, Kerala 682028

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Five small details that help us help you

Don't worry about getting any of this perfect. Anything you can share saves a round of back-and-forth and gets you to a real answer faster.

  • What kind of device

    Laptop, desktop, Wi-Fi router, printer, phone — and the brand and model if you know them. "Old HP laptop" is fine if you don't.

  • What's happening, and when it started

    A line or two of plain description. Did it start after an update? After a power cut? Any error message wording or unusual sounds — write it down as you remember.

  • Where you are

    Your locality in Kochi or Ernakulam, and whether you'd prefer an on-site visit, a drop-off at our Vennala store, or a pickup.

  • How urgent it is

    Routine ("can wait a couple of days"), work-blocking ("need it today"), or emergency ("production line down"). We respond accordingly.

  • A photo or screenshot, if you can

    A picture of the screen, the error, or the back of the device often saves an entire round of questions. Even a quick phone snap is enough.

Rather just send one email and be done?

That's fine too. A short paragraph covering the points above is more than enough — attach a photo if it helps.

Email a service request